The motivation in the workplace

Human capital is the most important resource of the Information Unit. For this reason, policies must take responsible and appropriate to ensure the willingness of all staff. The role of professionals has become the twenty-first century, so today we talk about human resources, talent, creativity. It is considered that the key factor of the Information Unit are people and they encompass the knowledge and creativity.

Motivation is a key element in managing a library, since it depends largely on achieving the goals to achieve. However, many library directors have not yet realized its importance and continue to run without taking into account the human factor. For this reason, in these libraries there is a lack of skilled resources, therefore, many libraries are looking for ways to attract and retain human talent.

The labor market has changed and the compensation is no longer the main factor to consider when a person seeking employment, giving way to other considerations such as flexibility, professional development conditions, among other elements that make up the so-called wage emotional.

Talent retention and recruitment of human resources are the two basic problems faced by institutions.

Peru is still a country where there are fewer features to improve the quality of professional life and they are frustrated with their work situation.

This perception is so bad for the institutions and professionals.

In this situation the level of productivity drops considerably providing professional services increasingly poor and inefficient for users that make use of Information Unit.

Library need to show some degree of sensitivity to the situation of their staff, that is essential to develop the motivation and retain talent and improve the results of the Library. It is important that these measures are implemented in a new form of management, more respectful of the professionals working in that space.

Currently the main reasons why people stay or leave their jobs focus on purely emotional reasons. Professionals are increasingly demanding the flexibility, autonomy, training, all those factors that contribute to good working environment.

The basis of motivation is communication. In many cases libraries have incorporated various training programs and have taken various measures to retain staff, but as we do not adequately convey lose their effectiveness if they lose the impact they should have to meet all staff.

Ways to greet the customer in your business

There are appropriate ways to greet your customers when they come into your business, if you make people feel comfortable and welcome, stay longer and be more likely to buy their products or use their services. People who feel welcome and comfortable in your business, with quality care and specialized assistance always refer to you.

The relationship with customers from the start

If you think about how I would feel welcome to enter the house of a person, will be a good indicator that can make a person feel loved and respected. If a person feels loved, relax and relate to you better and enjoy more of their stay in business.

If you believe your business is like a second home and makes people feel comfortable from the start of his visit, will not hurry to leave. Probably the last thing you want is someone who walks through the door of his shop, turn around and leave without looking back. We must remember that the presentation and investing a lot of money for advertising costs, will bring positive responses. You should at least introduce to customers the terms of their products or services.

The fastest way to make people look at your business and is recognized with a smile and a Hello. Once customers have been received in the right way, will feel compelled to stay a while. It is very difficult for someone to feel seen, recognized and then just leave, do this only determine the degree of lack of education a person has.

Greetings by phone

Today we often use mobile phones to make first contact with a company. The introduction of its sphere of business through an initial phone call is a way for people to make a first contact with you and your business. This requires a nice way to talk on the phone that can carry feelings of welcome through this.

Many small businesses overlook the importance of these phone calls and thus lost the opportunity to win new customers. The constant ringing of the phone interrupts his physical work or thought can be somewhat annoying, but this is often the first greeting is offered to customers entering their first business. If you feel that your call is not welcome is unlikely to continue talking to this person, it is advisable to continue with the next customer.

Using appropriate ways to greet customers at their local businesses are important as these are greetings that people remember long after the business is established.

Importance of Human Resource Management In a Company

Discussions on dismissal, discrimination investigations, management of employees, performance review cycles and recruitment of talented team members, these are all functions that human resource managers.

Human resource managers to help organizations build a strong talent pool and prevent lower employee morale and can lead to reduced productivity. His communication skills and knowledge of local labor laws and federal, are an important aspect of business management.

In any organization, responsible for talent management, use performance appraisals, training initiatives and mentoring programs to assess and develop talent. HR managers regularly work with managers and employees at events such as promotions and salary increases also know the strengths and weaknesses of each employee to maintain adequate skills management.

This knowledge helps them create training programs, executive coaching and mentoring in order to address the deficiencies in the performance of employees and deepen the strengths of employees, thus achieving a better talent management.

The training and mentoring programs that are created by human resource managers to help improve productivity and business strategy.

Those responsible for human resource management are often called to address sensitive issues among employees, such as poor hygiene, gossip and listen to private conversations. If not addressed these problems, it can undermine morale and productivity.

In almost all cases, those responsible for talent management, are trained to help business leaders to create activities that can improve care and morale of all employees, ensuring that business management can be much more effective.

Equity among salaries of employees at all levels within an organization is possible when the human resource managers can make a wage revision of employees and up to make recommendations bonus for all members of the team.

When employees feel that salary reviews are fair, their confidence in the management team of an organization increases and thus can increase the management competencies.

Another function of the directors of human talent, is to create systems and storage management compensation data for each employee in the organization.